Privacy Policy

What data do we collect?

The personal information that Staff X collects directly from you will be apparent from the context in which you provide the information. In particular, we may collect: Your full name, email address, phone number, employer, and other information for customer identification purposes. Any other information you choose to provide directly to us: As part of your business relationship with us. In connection with a potential business relationship with us. When you fill in an online form on our website or contact our team by phone or email. When you give us your business card or contact details in person. We may also collect personal information from other sources, such as our employees, agents, contractors, suppliers, credit reporting bodies, credit providers, and public sources.

How do we collect your data?
 

You directly provide Staff X with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

• Participate in Staff X events (e.g., webinars, training sessions, etc.).

Staff X may also receive your data indirectly from the following sources:

• Analytics tools like Google Ads and LinkedIn.

• Social media platforms like Facebook.

• Other tracking tools integrated into our website or advertising campaigns.

How will we use your data?
 

Staff X collects your data to:

• Process your requests and manage your account.

• Email or SMS you with special offers on products and services we think you might like.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How do we store your data?

Staff X securely stores your data using our Customer Relationship Management System (CRM), GoHighLevel.

Marketing
 

Staff X would like to send you information about our products and services that we think you might like through platforms such as Facebook, LinkedIn, and GoHighLevel.

If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop Staff X from contacting you for marketing purposes or giving your data to other members of the Staff X group.

If you no longer wish to be contacted for marketing purposes, you may unsubscribe by clicking the unsubscribe link in the marketing emails sent to you.

Fee and Service Delivery Disclosure
 

• Fee disclosure: Message and data rates may apply.

• Service delivery frequency: Communication frequency varies depending on your interaction, but we typically send up to 2 messages per month. Some services may generate messages per login.

• Customer care information: For assistance, you can "Text HELP for help" or Help at +61430080065.

• Opt-out instructions: You may unsubscribe at any time by texting “STOP” in response to any message.

What are your data protection rights?

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• Staff X wants to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

• The right to access – You can request copies of your personal data.

• The right to rectification – You can request corrections to any inaccurate or incomplete information.

• The right to erasure – You can request the deletion of your personal data, under certain conditions.

• The right to restrict processing – You can request that we limit the processing of your personal data, under certain conditions.

• The right to object to processing – You can object to how we process your data, under certain conditions.

• The right to data portability – You can request that we transfer your data to another organization or directly to you, under certain conditions.

• We have one month to respond to your requests. Please contact us at: privacy@mystaffx.com.

How to contact Us

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• If you have any questions about Staff X’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us:
  Email: privacy@mystaffx.com